Tailored Configuration, Expert Project Management, and Continuous Support for Your Business Success
Support and implementation
From defining best practices to post-go-live support, our global experts ensure seamless implementation, training, and management of your digital ecosystem, ensuring reliability and efficiency at every step.
Configuration
MAK-SYSTEM can support your business in defining best practice process flows and configuring our solutions to meet your needs.
Our team of solution experts, based worldwide, partner with you remotely or onsite to determine the best process configuration to suit your operational needs.
Project management
MAK-SYSTEM can deliver turn-key services to speed up the implementation process and help you succeed in your digital transformation.
Our team of international project managers partner with you through our six implementation gates, giving you peace of mind that your new solution will be ready and safe to go live.
Training
Our team of global experts are available to support the implementation of our solutions with training for your end users and subject matter experts. We have a suite of pre-defined functional and technical courses from basic to advanced levels.
Post go-live support
Once live, we can offer you a range of support options.
Our MAK.care, managed services solution manages the entire digital ecosystem on your behalf. This includes, but is not limited to:
- Backups
- Patching
- 24/7 Infrastructure
- 24/7 Globally Managed Security Operations Centre
- Incident Management
- Change Management
- Disaster Recovery
- Observability