Take advantage of our deep industry expertise and get the best out of our software
Support & Maintenance
The availability of our software is critical for the patient safety and MAK-SYSTEM helps streamline the management of your critical software issues by delivering globally predictable, reliable, and responsive support service.
By focusing on your business, we work closely with your organization and we provide support up to 24/7/365 depending on your Service Level Agreement.
MAK-SYSTEM can also personalize your support services with optional related service components such as functional and technical supports.
As optimisation is key to your business, our experts monitor how you use our applications to recommend operation and configure improvements.
Our Cloud offering is complete, future-proof, and trusted, enabling modern business transformations. We offer complete hosting capabilities for our software ePROGESA, eTRACELINE, and T.C.S. which will provide you with the speed and innovation of best-of-breed cloud software in a complete, secure, and connected cloud.
MAK-SYSTEM can deliver turn-key services to speed up the implementation process and help you succeed in your digital transformation.
MAK-SYSTEM Academy is a training program available to all our customers. Sessions are held in North America and Europe.
- Pre defined courses (Functional or Technical tracks)
- Learning Plan is established on a regular basis
- Several levels are available : from basic to advance
- Tailored courses on demand are available